Effective Date: May 2025
Company: RedShift Institute
Website: https://redshiftinstitute.com

1. Information We Collect

When you visit our website or enroll in a course, we may collect:

• Personal Identification Data: Name, email address, phone number, billing address, and job title.
• Professional Information: Current employer, years of experience, and certifications held (provided voluntarily during enrollment).
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs via Google Analytics.
• Payment Data: Processed securely via our payment gateway. RedShift Institute does not store full credit card details on our servers.

2. How We Use Your Information

We use your data to:

• Process course enrollments and send access credentials.
• Communicate about course updates, schedules, and new program launches.
• Send exam reminders, study tips, and certification news (you may opt out at any time).
• Improve our website content and user experience via analytics.
• Comply with legal, regulatory, and contractual obligations.

3. Data Sharing

We do not sell or rent your personal data. We may share data only with:

• Course Delivery Platforms (e.g., Zoom, LMS providers) necessary to deliver your training.
• Payment Processors for billing and fraud prevention.
• Certification Bodies (only where mandatory for exam registration, e.g., PMI eligibility verification).
• Legal Authorities if required by law.

4. Cookies

Our website uses cookies to enhance your browsing experience. Types of cookies used:

• Strictly Necessary: Session management and security.
• Analytics: Google Analytics to track page performance (anonymized).
• Marketing: Retargeting pixels (Google Ads, LinkedIn) for relevant advertising.

You may disable cookies at any time through your browser settings. Note that disabling some cookies may affect website functionality.

5. Data Retention

We retain your personal data for a maximum of [3–5 years] after your last interaction with our platform, unless a longer retention period is required by law or accounting regulations.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (“right to be forgotten”).
• Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at training [@] redshiftinstitute.com.

7. Data Security

We implement SSL encryption, firewalls, and restricted access controls to protect your data. However, no transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to external websites (e.g., PMI.org, Microsoft Learn). We are not responsible for the privacy practices of these external sites.

9. Contact

For any privacy-related questions, contact our Data Protection Officer at training [@] redshiftinstitute.com.